Experienced customer services manager with a demonstrated history of working in the healthcare/ med tech industry. Skilled in strategic planning, portfolio management and operations. Proven team leading expertise and strong technical background with a Technomathematics-Diploma from the Technical University of Munich.

Sebastian Oudes ist mit über 10 Jahren Erfahrung bei der Krones AG, spezialisiert auf Kundenbetreuung und die Entwicklung digitaler Tools. Seit April 2021 ist er Leiter von Krones.digital Support und verantwortet die Verwaltung und Optimierung der globalen Kundenbetreuungsprozesse, einschließlich Service Lines, Vermittlung, Netzwerk-Support und digitale Tools. Sebastian hat die Entwicklung und den operativen Entwurf von wichtigen Initiativen wie der Global Remote Service Platform und dem Case Management geleitet und kontinuierlich Support-Prozesse zur Effizienzsteigerung weiterentwickelt.

Mit seiner Expertise in der Verbindung von Geschäftsanforderungen und technischen Lösungen ist Sebastian eine treibende Kraft hinter der digitalen Transformation bei Krones und sorgt weltweit für herausragende Support-Erfahrungen für Kunden.

Acquainted with change management, strategy and process development
• Strong understanding of business operations in and its impact on financial results
• Conversant with international commodity management and supplier relationship management
• Comprehensive insight in and understanding of global automotive, industrial and medical industry
• Experienced in international cross-functional project management on global scale
• Excellent communication and negotiation skills (German, English & Italian)
• Enhanced technical understanding
• Proficient in international contract management
• Strong focus on cost reduction initiatives and streamlining processes
• Significant experience in medical device sector

Bridging the gap between market and technology, IT project management, sales training programs, business development for customer services, strategic selling

Specialties: SPIN methodology, presentational skills

Josef Kriegmair arbeitet als Repräsentant Industrialisierung Produktionssysteme bei MTU Aero Engines AG im Center Enablement. Von 2010 bis 2021 war seine Hauptaufgabe das Entwickeln und Implementieren von digitalen Prozessketten für die Organisationseinheit Turbinenschaufeln und Struktur-Bauteile. Vorher war er verantwortlich für die CAD-Methodenentwicklung der Fertigung inklusive notwendiger PLM-Funktionen für die CAD-Daten. Bei der Organisationseinheit Technologieentwicklung Fertigung / Triebwerksinstandsetzung leitete er Technologieprojekte. Er war involviert bei der Einführung von SAP und dem CAQ-System des Unternehmens während seiner Tätigkeit in der Logistik des Centers Turbinenschaufeln. Im Jahr 1991 begann er bei der Motorenund Turbinen Union in der Maschinenbeschaffung und Produktionstechnik. Josef Kriegmair verfügt über ein abgeschlossenes Studium Maschinenbau Fokus Produktionstechnik und eines in Wirtschaftsingenieurwesen mit den Schwerpunkten Projekt- und Technologiemanagement

The Pop in Your Job: Ein holistischen Ansatz kombiniert befähigende Technologien, Fähigkeiten des Personals und Prozesse zu einem Produktionssystem, dass Nutzen über die Zielwerte Effizienz, Wandlungsfähigkeit, Widerstandsfähigkeit und Nachhaltigkeit schafft.

Lars hat mehr als zwei Jahrzehnte Erfahrung im Servicegeschäft für Lösungen und Produkte. Er arbeitete in verschiedenen servicebezogenen Rollen im Vertrieb, in der Geschäftsentwicklung und im Ingenieurwesen. Er sammelte praktische Erfahrungen mit verschiedenen Digitalisierungsansätzen und erlebte sowohl die konzeptionellen als auch die Realisierungs- und Implementierungsherausforderungen bei Kunden und innerhalb der eigenen Organisation.

Let's explore exciting topics together: Agile Business Analysis, Design Thinking, Lean Startup Approach, Business Model Generation, Business Plan Modelling, Pitches for funding. Evaluate future technologies: Fuel Cells, Renewable Energy, IoT, Smart Remote Services and start the Digital Transformation.

Als promovierter Neurobiologe bin ich seit über acht Jahren im Produktmanagement tätig und leite in meiner aktuellen Rolle das globale Produktmanagement Services bei Fresenius Medical Care. Hier gestalte ich die Transformation hin zu smarten, datengetriebenen Services, die mithilfe unterschiedlicher Datenanalyse-Verfahren das technische Verhalten unserer Dialysegeräte prognostizieren, um technische Interventionen im Feld gezielter vornehmen zu können. Mein Ziel: Die klassischen reaktiven Prozesse unserer Field-Operations um proaktive Interventionen zu erweitern, die Uptime für unsere Kunden entscheidend zu steigern, und damit ein völlig neues Kundenerlebnis zu schaffen.

The Pop in Your Job: An meiner Arbeit begeistert mich besonders, dass ich den technischen Service unserer Organisation aktiv in die Zukunft führen, und dadurch einen echten Paradigmenwechsel mitgestalten kann. An der Schnittstelle von Medizintechnik, Digitalisierung und Data-Analytics definiere ich, wie Services weltweit in der Nierenersatztherapie neu gedacht werden. Die Chance, durch datengetriebene Prozesse technische Probleme im Feld gezielt zu minimieren und damit das Leben von Patientinnen und Patienten indirekt zu verbessern, ist für mich dabei der größte Antrieb.

After completing my Master of Science in Mechanical Engineering and Management, I started my career in the telecommunications industry, where I discovered my passion for the Internet of Things and digital product development. Since then, I have been dedicated to creating smart, connected solutions – today in healthcare at Fresenius Medical Care. In my role as Senior Product Manager Smart Services, I design global service processes and drive the digital transformation of our business. The resulting solutions not only simplify the daily work of our service technicians but also generate sustainable value for the company. My goal is to shape complex processes in a way that makes them more efficient, intuitive, and economically sustainable – relieving users in their daily work while delivering measurable cost benefits for the organization.

The Pop in Your Job: I am motivated by the opportunity to translate complex requirements into simple, practical solutions. What excites me most is driving digital innovations that make the work of our technicians easier and, at the same time, contribute indirectly to improving patient care.

Siemens Healthineers is a leading medtech company with over 125 years of experience. We pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our portfolio, spanning in vitro and in vivo diagnostics to image-guided therapy and cancer care, is crucial for clinical decision-making and treatment pathways. With our strengths in patient twinning, precision therapy, as well as digital, data, and artificial intelligence (AI), we are well positioned to take on the greatest challenges in healthcare. We will continue to build on these strengths to help overcome the world’s most threatening diseases, enable efficient operations, and expand access to care. We are a team of more than 71,000 Healthineers in over 70 countries passionately pushing the boundaries of what is possible in healthcare to help improve the lives of people around the world.

The Krones Group, headquartered in Neutraubling, Germany, plans, develops, and manufactures machines and complete lines for the fields of process technology, bottling, canning and packaging, plus intralogistics and recycling. Krones’ success is based on a few crucial strategies: specialised knowledge of mechanical engineering and its customers’ sectoral needs, a technical lead in its chosen field, thanks to continuingly high expenditure on research and development, a manufacturing operation using state-of-the-art equipment to stringent standards of qualitative excellence, plus globalised 24/7 service support, all backed up by a highly qualified and enthusiastically motivated workforce. More than 7,050 patents granted and pending evidence the company’s innovatory potential.

Going strong since 1923! About The Ivoclar Group The Ivoclar Group, headquartered in Schaan, Liechtenstein, is one of the world's leading manufacturers of integrated solutions for high-quality dental applications. The company's success is based on a comprehensive portfolio of products, systems and services, strong research and development capabilities and a clear commitment to training and further education. The group of companies, which sells its products to around 130 countries, has 47 subsidiaries and branch offices and employs roughly 3,500 people worldwide. More information about the Ivoclar Group is available at ivoclar.com. Duties and responsibilities: Creating tomorrow’s dental world: Our full-fledged products are the result of our concentrated research and collaboration with universities and users. Furthermore, our employees worldwide are working daily towards transforming today’s vision into tomorrow’s reality. They develop and produce materials and equipment that satisfy our customers because of their functionality and esthetics. Products: Three areas of strength Ivoclar operates in the three product areas Direct Restoratives, Fixed Prosthetics and Removable Prosthetics. In these areas, the company offers dentists and dental technicians products and product systems that support them across the entire treatment and fabrication process and enable them to achieve esthetic results.

AVL List GmbH (“AVL”) with its headquarters in Graz, is one of the world’s leading mobility technology companies for development, simulation and testing in the automotive industry, and in other sectors such as rail, marine, and energy. Based on extensive in-house research activities, the company delivers concepts, technology solutions, methodologies, and development tools for a greener, safer, better world of mobility and beyond. AVL supports international partners and customers in their sustainable and digital transformation. The focus lies on the areas of electrification, software, AI and automation. With a holistic approach - from ideation phase to serial production - the company covers vehicle architectures and platform solutions including the impact of new propulsion systems and energy carriers. AVL drives innovative and affordable solutions for all applications - from traditional to hybrid to battery and fuel cell electric technologies. As a global technology provider, AVL’s offerings range from simulation, virtualization and test automation for product development to ADAS/AD and vehicle software. The company combines state-of-the-art and highly scalable IT, software and technology solutions with its application know-how, thereby offering customers extensive tools in areas such as Big Data, Artificial Intelligence, Cybersecurity or Embedded Systems. In addition, AVL supports companies in energy-intensive sectors on their way to a greener and more efficient energy generation and supply. Innovation is AVL’s passion. Together with 12,200 employees at more than 90 locations and with 45 Tech and Engineering Centers worldwide, AVL is driving the future of mobility. In 2023, the company generated a turnover of 2.05 billion Euros, of which 10 % are invested in R&D activities.

MTU Aero Engines is Germany’s leading engine manufacturer and an established global player in the industry. We engage in the design, development, manufacture, marketing and support of commercial and military aircraft engines in all thrust and power categories and stationary gas turbines. Operating affiliates all over the world, MTU has a local presence in all major regions and markets. The company has consolidated annual sales of 3.9 billion euros and a workforce of about 10,000 employees at company locations all over the world. In the commercial engine business, we have content in all thrust and power categories, from propulsion systems for business jets to the world's most powerful commercial engines. For these power plants, we develop and manufacture major components and subsystems. The company cooperates with other engine manufacturers to develop and build novel propulsion systems, partnering with the big players in the industry: General Electric, Pratt & Whitney and Rolls-Royce. In the military area, MTU is Germany's industrial lead company for practically all engines flown by the country's military. We deliver the enabling technologies, develop and manufacture engines, engine components and the required tooling, and provide logistics support. For any company to be in a position to provide innovative technologies, it needs highly qualified employees. MTU has attractive job openings for graduates and professionals from a high variety of disciplines. We also invest in the personal and professional development of our employees, thus equipping them with the skills and capabilities they require for their specific careers. Flexible working models and a comprehensive health management service, come as part and parcel of our employee benefit package, which also includes a modern pension scheme and solutions to help encourage a healthy work-life balance.

With the trusted legacy of more than 150 years of engineering expertise, Innomotics is and has always been the backbone of reliable motion for industries and infrastructure worldwide. 💪 As an industry leading company, we put your ambitions into innovation and reliable motion by delivering superior motors and drives. 🚀 As a proven end-to-end partner, we persistently scale up industrial electrification, sustainability and digitalization – on a global scale. 🌍 As a global player with the spirit of a mid-sized champion, we generate around €3 billion of revenue with 15,000 employees. They are what we call: Our most powerful engine. Now, we’re about to take this to the next level. To support you, our customers and partners, and your business on the road to the future – sustainable, digital, reliable.

We are an international company headquartered in Remscheid, Germany, that operates in heating, ventilation and air conditioning technology. As one of the global market and technology leaders, we successfully shape the energy transition in the building sector with innovative heating solutions. We follow our vision "Taking care of a better climate. Inside each home and the world around it". We focus on environmentally friendly electric heat pumps, efficient gas heating appliances, intelligent systems and comprehensive services.

Fresenius Medical Care ist der weltweit führende Anbieter von Produkten und Dienstleistungen für Menschen mit Nierenerkrankungen, von denen sich weltweit etwa 4,2 Mio. Patienten regelmäßig einer Dialysebehandlung unterziehen. In einem Netzwerk aus 3.676 Dialysezentren betreut Fresenius Medical Care weltweit rund 300.000 Dialysepatientinnen und -patienten. Fresenius Medical Care ist zudem der führende Anbieter von Dialyseprodukten wie Dialysegeräten und Dialysefiltern. Fresenius Medical Care ist an der Börse Frankfurt (FME) und an der Börse New York (FMS) notiert.