Tom Petzke is Head of Process Excellence & Continuous Improvement at Amadeus. He is Program Leader for cultural transformation program with the focus of establishing and sustaining a continuous improvement culture
Responsible for process management, process improvement, and respective process governance .

Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways. Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.