CYP Round Table 1: Smart Service Use Cases between Commodity and Sky Rocketing

  • Future: Newest smart Services on the block – do they create signifcant customer value?
  • Cost: Remote IOT Service Installation – basis to earn or basis of legacy costs?
  • Success: Are earnings within expecations with existing smart services?
  • Technology: Are Articial Intelligence and chat bots viable solutions for lacking skilled staff?

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